Every licensed operator runs this identity check under its Malta Gaming Authority licence, and ours takes around 51 hours from a complete upload.
You will know exactly who checks your identity, how long it takes and where to ask questions.
You will know what to send, what to avoid and when to expect your answer.
Gather these three pieces before the check lands, and the review has nothing to wait on.
Is My Bill Too Old to Count? Paperwork dated more than three months back tells the reviewer nothing about where you live right now, so it comes straight back to you. Pull a bank or utility statement from this month. Save the full page as one file, not a photo.
Expiry Date Trouble. A card or passport that has passed its expiry leaves the reviewer unable to confirm who you are today, and the check simply stalls there. Dig out your current passport or licence. Book the renewal well before you withdraw.
Whole Pages, Nothing Hidden. Trimming a border or lifting the brightness can hide a detail the reviewer needs, and an altered file is treated as unreadable. Upload the untouched original from your device. Lay the document flat in good daylight.
Under our Malta Gaming Authority licence, number MGA/B2C/265/2008, Betbeast Casino Ltd. must know that money played with was earned lawfully. The source of funds step applies to many players at random and is routine, never an accusation aimed at you.
A reviewer may pick one or two items from this list, depending on how you play.
Read this before you wonder why a request appears after a change on your account.
Straight answers on repeat checks, timing, source of funds, data safety and name changes.
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