Before you play

Responsible gambling at Betbeast Casino

You must be 18+ to play, and deposit limits, loss limits, session reminders, self-exclusion and reality checks sit in every Betbeast Casino account.

Set a limit today

Betbeast Casino Ltd. holds licence MGA/B2C/265/2008 issued by the Malta Gaming Authority and has operated continuously since 2008 — 18 years of regulated play.

Quick facts

What should you know before you play?

You will know the age rule, the licence behind the site and who answers when you need help.

Minimum age18+

LicenceMalta Gaming Authority, MGA/B2C/265/2008

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion questions[email protected]

First look inside

The limit tools waiting in your account

Here is what each control does and the moment it is worth switching on.

Deposit limits

A ceiling on what you pay in over a period you choose, so the money you spend is decided before you sit down rather than after a loss. Switch it on at the start of any new month of play.

When a run turns sour

A stop on net losses within a set period, so a rough run cannot pull you past a figure you picked calmly. Set it when you already know your monthly entertainment spend.

How long have you been playing?

A quiet note at intervals you pick, so an evening does not stretch further than you planned. Turn it on for longer sessions or late-night play when time slips easily.

Self-exclusion

A block on your Betbeast Casino account for a stretch you choose, so the decision to step away is made once instead of every evening. Use it when a pause feels needed rather than a change of limits.

Keeping time honest

A periodic on-screen summary of how long your session has lasted, so your sense of time stays matched to the clock. Enable it whenever you play with nothing else to interrupt you.

Setting your cap

Setting a limit in a few minutes

You will have a limit in place and visible in your account before your next session.

Finding the settings

Open the settings area of your account and find the responsible gambling section. Check that your verified details are current, because limits follow the account holder.

Choosing deposit, loss or time

Pick the type that matches your concern: a deposit limit for money paid in, a loss limit for net losses, or session reminders for time. Each works independently.

A span you can keep

Choose how long the limit should run, then read the summary line before you save. A lower figure than you first thought is easier to live with.

Confirming it saved

Save the change and reopen the section to confirm the new figure is displayed in your account. If nothing shows, contact support before you play again.

A short break now, a long stop later

Breathing room, account intact. A time-out lives in your account settings: it pauses play for the hours or days you pick. Switch it on there and the account stays open, so your details and balance wait while you rest.

A full stop, not a pause. Under your account's self-exclusion option, access closes for a fixed stretch of up to 2 years. You set it inside the account and cannot undo it early, so the break holds even when you change your mind.

One account, full control. No national self-exclusion register exists in this country, so the casino account is the place to exclude yourself. Our support team is there day and night, and the national helpline takes the next step with you.

Confidential, free of charge

Who can you talk to about this?

Worth reading when the worry has grown bigger than the fun, for you or someone close.

Gambling Helpline Aotearoa

The Gambling Helpline Aotearoa answers around the clock, every day, and keeps the conversation confidential. Calls cost nothing, and relatives are welcome to ring too. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling, peer support and cultural support come at no cost through this service, which runs clinics around the country. Freephone and text are both available on weekdays. pgf.nz

Safer Gambling Aotearoa

Families and players can read about the signs of harm, pick up practical tips and find local support on this Health New Zealand information site. safergambling.org.nz

Signals that a habit has taken hold

Your account holds a deposit limit and a time-out, and either one is a sensible first move. Catching the signs early keeps a bad week from becoming a bad habit.

Read down the list and pause on any line that sounds like your week.

Chasing a loss with a bigger deposit
Playing far longer than you planned, again
Hiding your sessions from family
Borrowing money to keep playing
Feeling restless on days you do not play
Spending money set aside for bills
Telling yourself you will stop tomorrow

Underage play and family support

Age checked before play. Nobody under 18 can hold an account here; we ask for a photo identification and a proof of address before the first withdrawal, so a borrowed card cannot carry a false age.

Household-level site blocking. Software on a shared phone or laptop can block gambling sites for everyone in the household, and it keeps working after you log out, which is what a conversation alone cannot do.

Before a calm talk, and after it. A relative can talk plainly about money and time without blame, and ring the Gambling Helpline Aotearoa on 0800 654 655 at any hour for guidance on what to say next.

Six straight answers

The moment you want a pause or a lock

Useful when a choice of limit, pause or exclusion is already in front of you.

Can a self-exclusion be lifted before the period ends?+

No. Once a self-exclusion is confirmed in your account, it stands for the whole period you chose. Nothing in the account, and no request to support, shortens it, so pick a span you can live with rather than the longest one on offer.

What does a short pause do to my account and when can I play again?+

A pause rests your account for the span you pick, and play resumes by itself when that span ends. Your balance and history stay as they were, and nothing is closed, so it suits a quiet break rather than a firm stop.

How do I close my Betbeast Casino account for good?+

Closing is arranged through support rather than a switch in the settings. Email [email protected] and ask for the account to be shut, and the team takes it from there. If you also want a fixed break, set a self-exclusion first.

Do the limits work the same on the mobile version?+

They do. Phone and desktop show the same account section, with the same limits, reminders and exclusion controls, and the choices you make on one appear on the other. There is no cut-down mobile version of the protections.

Where do I go if I want to change a set limit?+

Back to the same section of your account, where each limit sits with its current setting. Changes are made there, and they are meant for planning the next session rather than undoing a number you set before play. Decide a new figure before the session, not after a loss.

Does excluding myself here shut me out of other casinos too?+

No. New Zealand has no national self-exclusion register, so an exclusion at Betbeast Casino covers this account only. Other operators set their own, which means a full stop means asking each one separately.